Is there a difference between the terms validity query, evidence database and toll sticker evidence?
No, the terms refer to a public register, which can be accessed at www.evidenz.asfinag.at, and in which any person can check for free whether a vehicle has a digital toll sticker or a digital route toll, and for which periods they apply.
Can anyone check my products and what information do I receive?
The validity inquiry enables anyone to ascertain whether a motorway or expressway can be used with a particular vehicle. In principle, anyone can carry out a query. The evidence database, however, only provides information on whether the vehicle has a valid digital toll product and for which periods it applies. Information about expired products or details cannot be retrieved. No personal data is disclosed.
How up-to-date is the information in the evidence database?
After a successful purchase, the information appears directly in the evidence database. Expired products or details cannot be retrieved.
When is data deleted from the database?
The database only stores information about valid digital toll products or products that are valid in the future. When the last validity period expires, the digital toll products are no longer displayed.
Can I arrange for information concerning my products to be deleted from the database during their period of validity?
No, because the entry in the database is automatically deleted.
Why are only three queries possible?
A maximum of three queries in one day is possible from one and the same device (desktop, laptop, tablet or smartphone). This prevents allows a large-scale analysis.
How do I enter my licence plate number?
Enter your number as you entered it during registration.
For licence plates from Austria and Germany: Please enter a hyphen instead of a coat of arms or plaques. If you have a "special licence plate", please refer to the note: "I do not have a standard licence plate"
For number plates from other countries: Please do not use any special characters or spaces. If you have a "special licence plate", please refer to the note: "I do not have a standard licence plate"
My query does not return any results. What am I doing wrong?
Please check the vehicle licence plate entry. Adhesive toll stickers cannot be queried.